Where We Ship From
All Billy orders are shipped from Germany.
Delivery Times
We process and ship orders as quickly as possible so Billy can reach its new home without delay.
- Domestic delivery: 3–5 business days
- International delivery: 5–10 business days
Please note that delivery times may vary slightly depending on your location and local courier services.
Shipping Costs
- Free shipping on orders over €XX
- Orders below €XX will have shipping costs calculated at checkout
Any applicable shipping fees will always be shown clearly before you complete your purchase.
Order Processing
- Orders are typically processed within 1–2 business days after confirmation.
- Once your order has shipped, you’ll receive a confirmation email with tracking details (where available).
Important Notes
- Delivery times are estimates and may be affected by holidays or customs processing for international orders
- We currently do not ship to PO boxes
- If you have any questions about your shipment, our support team is happy to help
Need Help With Your Order?
If you have questions about shipping, delivery, or your order status, please contact us through our Contact Us page — we’re here to help.
